Nooksack River flooding.
Heavy rain events, like the November 2021 floods, push water into crawlspaces, garages and living areas in low-lying parts of the county.
SERVING FERNDALE, WA · BASED IN BOW
Ferndale sits along the Nooksack River, and fall and winter storms bring high water and saturated ground. Hand in Hand Restoration is a family-owned water damage company from Bow. We serve Ferndale, Custer and the surrounding area. We remove water, dry the structure and repair the damage. Calls are answered live, 24/7.
Call 360-770-0058Calls answered live, 24/7. Tell us what happened; we’ll confirm availability.
For non-urgent help, request a callback →Google rating verified October 13, 2026.
BBB Accredited Business · A+ rating
HELP FOR YOUR HOME OR BUSINESS
Heavy rain events, like the November 2021 floods, push water into crawlspaces, garages and living areas in low-lying parts of the county.
Flat, wet ground keeps crawlspaces damp. A failed sump or vapor barrier can leave standing water under the house.
Supply lines, dishwashers and washing machines fail in newer homes too, and the water travels under floating floors and baseboards.
HAND IN HAND RESTORATION
Areas we serve: Ferndale (98248), Custer, Mountain View, Sandy Point, Lummi Peninsula and Birch Bay.
See our Whatcom County service area →BEFORE WORK BEGINS
Talk through your damage, access, drying needs and repairs.
See our cleanup and drying projects →Call 360-770-0058 any time, day or night. Our team is based in Bow and serves Ferndale. We will ask about your address, active leaking and access, then confirm crew availability and an estimated arrival time. Travel, weather and existing emergency jobs affect timing; an arrival time is not guaranteed before we speak with you.
We provide photos, moisture readings, a scope of work and Xactimate estimates when applicable, and can share this documentation with your adjuster. Your insurer decides coverage and payment under your policy. We explain the proposed work and your authorization before starting.
Keep people and pets away from wet areas. If you can reach the water shutoff safely, close it to stop an active plumbing leak. Stay out of standing water near wiring, outlets or appliances; do not cross a wet area to reach an electrical panel. Avoid sagging ceilings and water that may contain sewage. Take photos from a safe place and call us with the details.
Yes. We remove water and mud-affected materials, then dry the structure. Flood coverage is often a separate policy, so we document everything for whichever insurer is involved.
Usually several days. We take moisture readings daily and stop when materials reach a dry standard, not on a fixed schedule.
Yes. We assess the water source, access and affected materials before planning removal and drying. Tell us if there is a sewage smell or a known drain backup, and do not enter a flooded crawlspace. A plumber or drainage specialist may also be needed to correct the source.
24/7 WATER-DAMAGE CALLS
Call directly for urgent damage. Online requests may not be seen immediately.