HAND IN HAND RESTORATION

Privacy policy

Updated October 13, 2026

This policy explains how Hand in Hand Restoration handles information submitted through this website.

Information we collect

When you request a callback, we may collect your name, phone number, email address, property city or ZIP code, how you heard about us, and the information you provide about your property or service request. Partner referrals also include the referring person’s name, company and phone number, the customer’s name and phone number, the property town and a description of what happened. Claim assignments include the adjuster’s name, carrier, claim number, insured name, property address, adjuster phone and email, loss type and any notes provided.

How we use your information

We use this information to respond to your request, communicate about possible restoration services, maintain business records, and protect the website from misuse. We do not sell your personal information.

Form processing

Our callback, referral and claim assignment forms are processed by Formspree, which receives and delivers the information you submit. Formspree may also collect standard technical information needed to operate and secure its service. You can review the Formspree privacy policy.

Sharing and retention

We share information only with service providers that help us receive and respond to requests, when required by law, or when reasonably necessary to protect our business and customers. We retain information only as long as reasonably needed for these purposes and applicable recordkeeping requirements.

Optional website analytics

If you allow analytics, we use Google Analytics and its cookies to understand website visits, clicks on telephone links, and successfully submitted callback, partner referral and claim assignment requests. These reports may include campaign information from marketing links, general device, browser, and approximate location information. A telephone-link click does not tell us whether a call connected.

We do not send the names, phone numbers, email addresses, property locations, carrier names, claim numbers, loss details or notes entered into our forms to Google Analytics. Advertising personalization is disabled. Learn how Google uses information from sites that use its services.

You can decline analytics and still use the website and contact us. We remember your choice on this browser. Changing your preference affects future measurement; clearing browser storage may prompt you to choose again.

Your choices

You may ask what information we have about you or request a correction or deletion, subject to any information we must retain for legal or legitimate business reasons.

Contact us

For privacy questions, email info@handinhandrestoration.com or call 360-770-0058.